Quotes
Quotes obtained via the website have an indicative value only for the approximate cost. They do usually include a rush-fee if the deadline is near; likewise they include an automatic rebate for deadlines set more than 7 days in the future.
Quotes obtained via one of our representatives are final and will already include all relevant extra fees and rebates.
Website
KRUHM.ORG makes no claims about the reliability & suitability of this website for any purpose other than providing basic information about our services.
Privacy
We endeavour to keep all your data private and confidential, however, we would like to attract your attention to the fact that the choice of communication systems used to transmit data remains at your discretion and you shall take on full responsability if it is later discovered that said systems were not safe and data was lost/leaked.
File formats
We ask that you provide your work files in a reasonable file format, such as OpenDocument, as we work with a wide variety of software and operating systems.
Recommended file formats are: OpenDocument (OpenOffice and related), Microsoft Office (except in the case of some macros), HTML, XML, ASCII, RTF.
An additional fee may apply in the case that you provide a file format that is not immediately readable by our software.
Delays
We will endeavour to keep to the deadline you specify, if we fail to meet the deadline, we will provide a refund of a set amount corresponding to no more than the price of 500 words per day late.
The above does not apply if the delay was caused by communication failures, unforseeable events and/or inappropriate file formats.
Payment
The total price is to be paid in full to our Paypal account before translation work can begin.
Quality control
We have every translation proofread by two translators before delivery. If, however, you are not fully satisfied, please contact us to reach some agreement on proper compensation.
Proofreading
The proofreading service is provided with the utmost care in making sure that the document you provide is coherent with the rules & culture of the target language.
Languages
Unidentifiable languages & languages not covered by our services (namely english and french) will be left as-is, but you may still get charged for them.
About this document
We reserve the right to modify this document at any point. We recommend that you read this document carefuly before you place an order with us, and make a note of its revision number.
Revision 0.72
© 2010 Franz Kruhm